![]() Powercycle networking equipmentĪnother important troubleshooting step to do when faced with a wifi problem is to restart all network devices, a process called network powercycle. Again, you want to get support from your ISP to identify where the problem is coming from. If it works on other wifi, that should tell you that you own wifi has issues. To troubleshoot the problem, you need to contact your ISP.Īnother way to determine if it’s a wifi issue is by connecting your S10 to other wifi networks. If these other devices experience the same wifi trouble, you can bet it’s a problem with the router or with your Internet Service Provider (ISP). If you have other wireless devices using the same wifi, try to check if the same problem occur on them. You don’t want to be doing troubleshooting on your S10 without first verifying if it’s a wifi issue. When troubleshooting whatever wifi issue, the first thing that you can do is to ensure that wifi works. Here are the steps to figure out where the bug lies: Confirm wifi is working This issue can sometimes be a bit complicated to resolve. What to do if Galaxy S10 shows wifi connected but no internet If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. ![]() If you can, kindly include the exact error messages you are getting to give us an idea where to start. ![]() When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. ![]() In this troubleshooting article, we’ll show you how to deal with the problem about a Galaxy S10 that shows wifi connected but no internet.īefore we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. ![]() Some Galaxy S10 owners may experience an odd problem from time to time with their wifi connection. ![]()
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